Guides
Hotel software, explained plainly.
Short guides for owners and managers of boutique hotels, lodges and guesthouses who are choosing — or replacing — their hotel software.
Start here
Direct bookings for small hotelsHow to depend less on Booking.com: what a direct booking is worth, and the five things that make guests book with you instead.
What is a channel manager?How rates and availability reach Booking.com, Expedia and Airbnb without double bookings, and what to check before you connect one.
What is a hotel PMS?What a property management system does, what it doesn't, and what a small hotel really needs from one.
How to choose hotel softwareTen questions to ask before you sign — from channel managers to who owns your data.
How much does hotel software cost?Monthly fees, add-ons, commissions and the hidden costs — and how to compare them over five years.